At NexaTech Digital, your privacy matters to us as much as your results do. This Privacy Policy explains what information we collect, why we collect it, and how we protect it — written in plain English, because that's how we like to communicate.
Contents
1. Who We Are
NexaTech Digital ("we", "us", "our") is a digital marketing agency providing web design, SEO, social media marketing, advertising and development services. We are the data controller responsible for your personal information when you interact with our website or services.
If you have any questions about this policy or your data, you can reach us at any time — see Contact Us below.
2. Information We Collect
We collect information in a few simple ways:
Information you provide to us
- Contact details — your name, email address and phone number when you fill in our contact form or message us on WhatsApp.
- Project details — the information you share about your business, goals and requirements when enquiring about or using our services.
- Account & billing information — details needed to provide and invoice for our services.
- Newsletter sign-up — your email address if you subscribe to our newsletter.
Information collected automatically
- Usage data — pages visited, time spent and general browsing behaviour on our website.
- Technical data — your IP address, browser type, device type and operating system.
- Cookies — small files that help our website function and improve (see Cookies & Analytics).
3. How We Use Your Information
We use your information only for legitimate business purposes:
- To respond to your enquiries and provide the services you've requested.
- To prepare quotes, proposals and strategy recommendations.
- To manage our relationship with you, including billing and support.
- To send you our newsletter, but only if you've subscribed (you can unsubscribe anytime).
- To improve our website, services and customer experience.
- To comply with our legal and regulatory obligations.
4. Cookies & Analytics
Our website uses cookies and similar technologies to function correctly and to understand how visitors use our site. These may include:
- Essential cookies — required for the website to work properly.
- Analytics cookies — help us understand which pages are useful so we can improve (e.g. Google Analytics).
- Preference cookies — remember your settings for a smoother experience.
You can control or delete cookies through your browser settings at any time. Disabling certain cookies may affect how the website functions.
5. Who We Share Information With
We share your information only where necessary and with trusted parties, including:
- Service providers — such as hosting, email and analytics providers who help us operate (they only process your data on our instructions).
- Advertising platforms — such as Google and Meta, where we run campaigns on your behalf and at your direction.
- Professional advisers — such as accountants or legal advisers, where required.
- Legal authorities — where we are required to do so by law.
We do not sell, rent or trade your personal information to any third party.
6. How We Store & Protect Your Data
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or alteration. This includes secure storage, limited access, and the use of reputable third-party services that meet industry security standards.
While no method of transmission or storage is 100% secure, we work hard to keep your data safe and review our practices regularly.
7. How Long We Keep Your Data
We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. For example:
- Enquiry and lead information — kept while relevant to provide our services, then securely deleted.
- Billing records — retained for the period required by applicable tax and accounting laws.
- Newsletter data — kept until you unsubscribe.
8. Your Rights
Depending on where you live, you may have the right to:
- Access — request a copy of the personal data we hold about you.
- Correction — ask us to fix inaccurate or incomplete data.
- Deletion — ask us to delete your data ("the right to be forgotten").
- Objection / restriction — object to or restrict certain processing.
- Portability — receive your data in a structured, machine-readable format.
- Withdraw consent — where we rely on consent (e.g. newsletter), you can withdraw it at any time.
To exercise any of these rights, just contact us — see Contact Us below. We'll respond within the timeframes required by law.
9. Children's Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. International Transfers
We serve clients worldwide, and some of our service providers may be located in, or process data in, countries outside your own. Where such transfers occur, we take steps to ensure your information receives an adequate level of protection in line with applicable data-protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, we're always happy to help:
- Email: info@nexatechdigital.com
- WhatsApp: +92 341 4779280
- Website: nexatechdigital.com