Welcome to NexaTech Digital. These Terms & Conditions ("Terms") govern your use of our website and the digital marketing, web design, SEO, advertising and development services we provide. By engaging our services or using our website, you agree to these Terms. Please read them carefully — we've written them in plain English, the same way we like to work.
Contents
1. Acceptance of Terms
By accessing our website, contacting us, or engaging our services, you confirm that you have read, understood and agreed to these Terms. If you are entering into an agreement on behalf of a company or organisation, you confirm that you have the authority to bind that organisation to these Terms.
2. Our Services
NexaTech Digital provides digital marketing and related services including, but not limited to, graphic design, website design, app development, search engine optimisation (SEO), social media marketing, Facebook Ads, Google Ads, video editing and UGC ads.
The specific scope, deliverables and timeline for your project will be agreed with you in writing (for example, by email, WhatsApp or a proposal) before work begins. Any changes to that agreed scope may be subject to a revised quote or timeline.
3. Your Responsibilities
To help us deliver the best results, you agree to:
- Provide accurate, complete and up-to-date information about your business, products and goals.
- Supply content, images, logos and access credentials we reasonably request, and confirm you have the right to use them.
- Respond to requests for feedback and approvals within a reasonable time, so we can keep your project on schedule.
- Comply with all applicable laws, including advertising standards and platform policies.
Delays in providing approvals or materials may affect delivery timelines, which we'll always communicate clearly.
4. Payments & Fees
Fees for our services are agreed with you before work begins. Unless otherwise stated in your proposal:
- Invoices are payable within the timeframe stated on the invoice (typically 7 days).
- Some services (such as ad management) may be billed on a monthly or recurring basis.
- Advertising spend (the budget paid directly to platforms like Google or Meta) is separate from our management fee and is billed directly to you or via your own ad account.
We may pause or suspend work if invoices remain unpaid beyond the agreed timeframe. Late payments may incur reasonable collection costs where permitted by law.
5. Cancellation & Termination
We believe results — not paperwork — should keep you with us, so we do not require long-term lock-in contracts. For recurring services, either party may terminate with 30 days' written notice, unless a different notice period is stated in your proposal.
For one-off projects, either party may terminate by written notice if the other materially breaches these Terms and does not remedy the breach within 14 days of being notified. On termination, you are responsible for paying for work completed up to the termination date.
6. Intellectual Property
What you own
Upon full payment, final deliverables created specifically for you (such as logos, designs, website code and content we produce for you) are assigned to you. You'll receive the agreed final files.
What we retain
We retain ownership of our pre-existing tools, templates, methods and any materials not specifically created for your project. We may display your project in our portfolio and on our website unless you ask us in writing not to.
Your materials
You confirm that any content, logos, images or other materials you provide to us are either owned by you or licensed for the intended use, and that our use of them does not infringe any third party's rights.
7. Confidentiality
We both agree to keep confidential any non-public information shared during our engagement, including business plans, financial data and proprietary materials. Neither party will disclose such information to third parties except as required by law or with the other party's written consent.
8. Results & No Guarantees
We work hard to deliver real, measurable results and are proud of our track record. However, digital marketing outcomes depend on many factors outside our control — including market conditions, competition, platform algorithm changes and customer behaviour.
9. Third-Party Services
Our work may involve third-party platforms (such as Google, Meta, hosting providers and payment processors) that have their own terms and policies. We are not responsible for the actions, outages or policy decisions of these third parties. Where we access your accounts on your behalf, we will do so only with your authorisation.
10. Limitation of Liability
To the maximum extent permitted by law, NexaTech Digital's total liability arising from or related to our services shall not exceed the total fees you have paid to us in the 12 months preceding the event giving rise to the claim.
We are not liable for any indirect, incidental, special or consequential damages, or for any loss of profits, revenue, data or business opportunity, arising from the use of our website or services.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Pakistan. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, the law or best practice. The "Last updated" date at the top of this page will be revised accordingly. Continued use of our services after any changes constitutes acceptance of the updated Terms.
13. Contact Us
If you have any questions about these Terms, we're always happy to help — one friendly message away:
- Email: info@nexatechdigital.com
- WhatsApp: +92 341 4779280
- Website: nexatechdigital.com